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Privacy Policy

Effective date: September 28, 2026

Marble is a service operated by Carousel Creative Inc. (“Carousel Creative,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use Marble, including the website at askmarble.com and related services.

1. Information We Collect

Account information

When you create or use a Marble account, we may collect information such as your:

  • Name
  • Email address
  • Profile image
  • Account identifiers
  • Authentication information

If you sign in using Google, we receive the basic account information you authorize Google to provide, such as your name, email address, and profile image. Marble does not receive your Google password.

Information you provide to Marble

We may collect information you submit or create while using Marble, including:

  • Questions and prompts
  • Saved content
  • Notes
  • Collections
  • Sources you choose to add or follow
  • Other information you intentionally provide through the service

Some of these features may not yet be available.

Usage and technical information

We may automatically collect information about how Marble is accessed and used, such as:

  • Pages and features used
  • Requests and interactions with the service
  • Browser and device information
  • IP address
  • Approximate location derived from IP address
  • Dates and times of access
  • Error, performance, and security information

We may use cookies and similar technologies where necessary to operate Marble, maintain authenticated sessions, remember preferences, protect the service, and understand product usage.

2. How We Use Information

We may use information to:

  • Provide, operate, and maintain Marble
  • Authenticate users and manage accounts
  • Answer user queries and provide AI-powered features
  • Save and organize information at a user’s request
  • Personalize and improve the service
  • Understand how Marble is used
  • Monitor performance, reliability, and security
  • Prevent abuse, fraud, and unauthorized access
  • Communicate with users about the service
  • Provide support
  • Develop new features
  • Comply with legal obligations

We do not sell personal information.

3. AI and Service Providers

Marble uses third-party infrastructure and service providers to operate the service. Depending on the feature being used, information may be processed by providers that support functions such as:

  • Artificial intelligence and language-model processing
  • Authentication and databases
  • Hosting and application infrastructure
  • Email delivery
  • Analytics, monitoring, and security
  • Payment processing if paid services are introduced

For example, prompts or relevant content may be sent to AI service providers when necessary to generate a response.

These providers process information on our behalf or according to their own applicable terms and privacy obligations.

We aim to share only information reasonably necessary to provide the relevant functionality.

4. Public and Third-Party Content

Marble organizes and analyzes information from third-party sources such as videos, creators, websites, articles, podcasts, and other publicly available or authorized sources.

Information contained in these sources is distinct from personal information users provide directly to Marble.

Marble may provide links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

5. How We Share Information

We may disclose information:

  • To service providers that help us operate Marble
  • When a user directs or authorizes us to do so
  • To protect the rights, security, and integrity of Marble, our users, or others
  • When required by law or valid legal process
  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

We do not sell users’ personal information to advertisers or data brokers.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide Marble, maintain accounts, meet legitimate business and security needs, resolve disputes, and comply with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

No internet service or storage system can guarantee absolute security, and we cannot guarantee that information will never be accessed, disclosed, altered, or lost.

8. Your Choices and Rights

Depending on where you live, you may have rights relating to your personal information, including rights to request access to or correction of certain information and, in some circumstances, request deletion or withdrawal of consent.

You may contact us at hello@askmarble.com to make a privacy request.

We may need to verify your identity before fulfilling certain requests.

You may also stop using Marble at any time.

9. International Processing

Marble and its service providers may process information in Canada, the United States, and other countries.

As a result, information may be subject to the laws of jurisdictions outside your province, state, or country of residence.

10. Children’s Privacy

Marble is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected contrary to this policy, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy as Marble evolves.

If we make material changes, we may provide notice through the service or by other appropriate means. The effective date at the top of this policy indicates when it was last updated.

12. Contact

For questions or requests relating to this Privacy Policy or our privacy practices, contact:

Carousel Creative Inc.hello@askmarble.com

See also our Terms of Service, or return to Marble.

marble

A service of Carousel Creative Inc.

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